Product Designer in Ferry Commercial
Are you a pragmatic and curious designer who thrives on improving complex systems through user-centered design with a solid grasp of disciplines ranging from research, analysis, ideation, facilitation, pixel-perfect design, prototyping and user testing? If so, then you could be the newest addition to our team as Product Designer.
At DFDS, we're continuously improving the way people and goods move across Europe through better digital experiences. As our Product Designer, you'll help turn complex challenges into intuitive, user-centred solutions that create real value for our customers and colleagues.
Be part of the movement and support mission critical products in Ferry Freight Commercial
About the role
You’ll be joining cross-functional product teams in Ferry Commercial working on a mission critical product enabling the running of the day-to-day business. The teams focus on learning quickly, testing early, and building solutions that are practical and easy to adopt. All team members bring energy, clarity, and a strong user focus - creating space to collaborate and build with purpose.
You will join two product teams working on the same product while focusing on two core areas with team members sitting in Copenhagen, Grimsby and Istanbul.
Beyond your immediate product teams, you will also become part of one of two design chapters at DFDS, a close-knit professional community of 12 Product and Service Designers. The chapter is where we deep dive into our craft and where people challenge and learn from each other.
Your will:
Together with another designer lead the user experience design for mission-critical internal product that supports operational excellence.
Collaborate closely with your product team to inform needs for your product and its users.
Turn research and user testing feedback into intuitive, efficient workflows and UI designs.
Create wireframes, prototypes, and design documentation in Figma.
Plan and run usability tests, iterate based on insights, and support implementation.
Analyse data, synthesize relevant insights, and share with relevant stakeholders across DFDS.
Work closely with developers, digital transformation consultants, product owners and business stakeholders to ship quality features.
About you
We believe the strongest teams are built on diverse perspectives, complementary strengths, and a shared commitment to learning from one another. That's why we're looking for a Product Designer who combines structure and curiosity with a genuine passion for understanding the people they design for.
You are collaborative by nature and enjoy working closely with product owners, engineers, and stakeholders to solve complex challenges. You communicate openly, seek out different perspectives, and can clearly articulate the rationale behind your design decisions. Balancing user needs with business goals comes naturally to you, and you're motivated by creating simple, intuitive experiences that make a meaningful impact.
You are comfortable taking ownership of your work from discovery through delivery, bringing both initiative and follow-through to everything you do. Most importantly, you have empathy for your users and a drive to continuously improve the products and services they rely on.
Here’s what we imagine you bring
3+ years of experience designing internal tools or operational systems where you have been responsible for creating designs that support a great user experience that converts.
You have experience and appetite for the end-to-end product design process.
You have strong product design (UX/UI) skills, especially in workflow thinking.
You can lead discovery and usability work, from interviews to observation.
Have empathy for non-technical users and a passion for simplifying complex tasks with a portfolio that shows end-to-end design work on real-world products.
Has a strong grasp on qualitative and quantitative methodologies and are data driven.
You are a strong communicator who knows how to provide sound rationales for design decisions to a variety of stakeholders.
You have experience working in a Scrum team, and/or within a bigger international organization, would make us happy.
You have experience with analytics tools and AI would make us elated, but if you are tech-savvy and a quick learner, that is fine too.
Working at DFDS
We promote a great workplace with a diverse and vibrant community and a healthy work–life balance.
When you join us, you will become a part of Technology & Innovation (T&I), one of DFDS’ five divisions. Here you will get the opportunity to work with cutting-edge design tools, user testing methodologies, and data-driven decision-making.
At DFDS, we want you to develop. We believe development happens primarily through meaningful work and responsibility, supported where relevant by targeted training and learning opportunities.
By being inclusive and embracing our differences, we get the best from everyone and an even greater result. We take great pride in empowering our people to make a real difference.
We hope you will join the movement and grow with us.
Are we a match? Then apply now.
If you believe your experience, mindset, and motivation align with this role, we would be happy to hear from you. Please submit your CV and portfolio at your earliest convenience, and no later than Oct. 8th as we review applications on an ongoing basis.
You can either upload the portfolio or share a link in the application form - no need to do both.
Applications without a portfolio attached will not be considered.
We look forward to hearing from you.
This recruitment process is managed by the DFDS Talent Acquisition team. We kindly ask external recruitment agencies to refrain from contacting us regarding this opportunity.
- Department
- Careers in technology
- Locations
- DFDS Grimsby (South Humberside Industrial Estate, Estate Road 2, Grimsby, DN31 2TG), DFDS Istanbul
- Employment type
- Full-time
- People manager position
- No
About DFDS
About DFDS
We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 16,100 full-time employees.
We move goods in trailers by ferry, road & rail, and we offer complementary and related transport and logistics solutions.
We also move car and foot passengers on short sea and overnight ferry routes.
DFDS was founded in 1866 and headquartered and listed in Copenhagen.
Be part of DFDS and be part of the movement.